How to Install Microsoft PST Capture Tool – Part 2

In this blog post we will be learning on how to configure various settings on PST Capture Console so that we can perform a search and start Importing emails to production mailbox server.

Before We Begin

First we have to ensure that our setup has completed successfully. To do that here are some basics.

Go to services console and check if the “Microsoft Exchange PST Capture Service” is in running state.


Figure 1.1 : PST Capture Service Properties.

In figure 1.1 the service should be always in running state and set to Automatic (Default). When you look at description. It says “Manages PST Agents installed on the network”.

Logon on as account should be the Service Account with which the PST Capture Console was setup. In our case it is “MSEXCHANGETEAM\Administrator”

Now lets go to any one client machine.


Figure 1.2 : PST Capture Agent Service Properties

In figure 1.2 PST Capture Agent Service should also be in running state and set to Automatic (Default). When you look at the description of Agent. It says “Finds Outlook PST files on the local computer”.

Log on as account should be the “Local System Account”

Now with that said basics are in place and we are good to move further.


From Central Computer we have to first configure settings based on our requirement using PST Capture Console.

Sample Lab Setup for Testing.


Figure 2.1 : MSEXCHANGETEAM sample network.

One Domain Controller : DC01


Two Domain Joined Workstation.

  • Central is for PST Capture Tool
  • Client is for PST Capture Agent


Figure 2.2 : PST Capture Console

In figure 2.2 there are few configuration changes needs to be done by clicking Settings under Tools in console.

In the home page we have “PST Searches” & “Import Lists”

First we have to configure the settings as shown below.


Figure 2.3 : Online Connection Settings

In figure 2.3 we have around 7 settings. We will explore each one in detail.

  • Online Connection : I have left this settings as blank, since we don’t have any online subscription to move to BPOS.


Figure 2.4 : Message Import Settings

In figure 2.4 we have two default options.

  • Destination Folder – This option will import PST files by its name mentioned by end users (Awesome).
  • Importing PST subfolder – We will keep the default one as it is.


Figure 2.5 : Archive Mailbox Settings

In figure 2.5 we have two options to Import to Archive Mailbox.

  • Import into the Archive Mailbox
  • If no Archive Mailbox exists, then use the default mailbox

In Exchange Server 2010 we have Online Archive Mailbox where users will have an option to move email to Archive Mailbox using Outlook 2007 SP3, Outlook 2010 and Microsoft Outlook Web App. For more information on Archive Mailbox please click here.


Figure 2.6 : Non-Mail Items Settings

One of the difficult mail items to manage. At least we have an option to Exclude them as per our requirement.


Figure 2.7 : Staging Area Settings

In figure 2.7 we have to ensure that Staging Area has enough room to store all PST. These PST’s are copied from Central Service and later it will be imported to Exchange Server 2010 On Premise or Cloud (Optional).

I have kept the default location.


Figure 2.8 : Import Tolerance Settings

In this settings we have an option to cancel if the number of corrupt messages has reached up to 30 (Default).


Figure 2.9 : General Settings

Default port number used by Central Service is 6674. Refresh interval can be changed as per the requirement.

PST Capture Console settings is over and now in the next part series we will perform PST Search.

How to Install PST Capture Tool – Part 1

How to Install PST Capture Tool – Part 3

How to Install PST Capture Tool – Part 4

Happy Learning


MSEXCHANGETEAM | Ideas That Clicks

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