How to Install Microsoft PST Capture Tool – Part 4

In Part 1,2 and 3 we have learnt how to install PST Capture Tool, Configure various settings and Perform PST Search. In this last blog post we will learn how to perform OnPrem Import using PST Capture Tool.

Points to remember before performing Import.

  • Exchange Server 2010 Database will grow rapidly. Please ensure that the disk drive has enough room.
  • Transaction Logs will grow rapidly.
  • If it’s a part of DAG then ensure that All Members have enough room to store Transaction Logs and Database Files.
  • There should not be any quota limit specified for the mailbox on server.
  • PST should not be password protected.
  • Before Importing lets see how users Mailbox will look like both in Microsoft Outlook 2010 and Microsoft Outlook Web App.


Figure 1.1 : User using Outlook without any emails. Name of the User is U1.


Figure 1.2 : User using Microsoft Outlook Web App. User name is U2.

Now lets explore PST Import.


Figure 2.1 : PST Capture Console.

In figure 2.1 there are two options listed in the home page.

  • PST Searches : Domain Name, Date, Time and the number of PST files found.
  • Import Lists : OnPrem Import List, Date, Time and 2 PST files for Import.

Since the search is already performed. We have an option to perform the import as and when required.

Step By Step instructions on how to perform Import.


Figure 2.2 : Options to Import PST.

In figure 2.2 we have multiple option to Import PST.

Lets understand one by one.

Although both PST files are located in one client machine. However they belong to two different user. Now if we want to import them to their owners then we can select “Set to File Owner”.

Second option is Destination Mailbox and the Hyperlink to “Set Mailbox is Highlighted”. In this option we can either import it to the owner or any other mailbox of our choice.


Figure 2.3 : Selecting destination mailbox.

In Figure 2.3 we have selected the owner based on User PST Name.


Figure 2.4 : Selecting destination mailbox for U1.pst.


Figure 2.5 : Destination mailbox is selected.

In figure 2.5 we have to select the “Import All Now” tab since we have made our selection.


Figure 2.6 : Import Status for two  Mailbox.


Figure 2.7 : Status for one Mailbox Complete.


Figure 2.8 : Import Status Completed for both Mailboxes.

Now finally we have to confirm whether emails have properly imported and how do they look like.


Figure 3.1 : U1 Mailbox with PST Imported successfully as seen on Microsoft Outlook.


Figure 3.2 : U2 Mailbox with PST Imported successfully as seen on Microsoft Outlook Web App.


Finally we were able to import all emails to their desired mailbox. Now since this is Exchange Server 2010 we can start using Online Archive Feature to help users to save their emails Online on Server.

How to Install PST Capture Tool – Part 1

How to Install PST Capture Tool – Part 2

How to Install PST Capture Tool – Part 3

In the next Blog we will learn on how to disable the PST creation feature for Outlook Users using Group Policy.

Happy Learning


MSEXCHANGETEAM | Ideas That Clicks

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Comments: 3
  1. satheshwaran

    Nice one !! .. I guess..pst capture tool .is explained very well !!

  2. Amit


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