In this blog we will be exploring Message Tracking in Exchange Server 2013. Although we have been familiar with message tracking with legacy versions of Exchange. There is something new in Exchange Server 2013.
I have used the default Administrator to perform this task, however below is the minimum RBAC permission required to perform this task if a different account is used specially for Message Tracking.
- Organization Management
- Records Management
- Recipient Management
Few test emails have been sent before tracking the message.
Now login to EAC and select Mail Flow as shown below.
Figure 1.1 : Option to select
Figure 1.2 : First Mailbox to search.
In figure 1.2 we have selected mailbox to search.
Figure 1.3 : Message Sent to.
In figure 1.3 you can select multiple user account if the mail was sent to multiple user and if you want to perform search for multiple mailbox.
Figure 1.4 : Search Keywords
Once you have selected the Mailbox to search. Click on Search as shown in figure 1.4.
Figure 1.5 : Search Results
In figure 1.5 we see the results. Double click on the result and you see the report as shown below.
Figure 1.6 : Delivery Report
In figure 1.6 we have the delivery report. We have an option to “Email This Report” as shown above.
Figure 1.7 : Report is ready to be sent.
In figure 1.7 when you click on email this report. Outlook Web App page opens with the report attached as a hyperlink.
Post the report is sent login to the mailbox and select click here as shown above.
Figure 1.8 : Delivery Report as seen on OWA.
In figure 1.8 click on the option shown above.
Figure 1.9 : Delivery Report
As we can see the report is clear and user friendly . You can now send report to end users if they request for delivery report.
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